All in all 40 workshop employees from 35 VSF “All ride” companies accepted the invitation to this year’s workshop conference in Stuttgart. The conference started with a visit to Zedler-Institut where expert’s reports for bicycles have been prepared for more than 20 years. The entire institute and the testing techniques were presented to the dealers. The final dinner with all dealers was used for an intensive exchange of knowledge and experience.
The following day, the actual workshop conference started at Paul Lange's training and workshop facilities. Managing Director Bernhard Lange affirmed in his welcome address the valuable further cooperation of the two “All-Ride” and Paul Lange workshop concepts. There are commonalities in the fields of workshop planning and equipment resulting in synergies for VSF companies.
Points for discussion were the Shimano workshop equipment, bike wash facilities for the trade, flat-rate offers and online appointments as well as changes to the "All-Ride" audit form. In addition, Ingo Witte presented an update of the VSF workstation.
Better performance of workshops
Ingo Witte, head of the VSF „All-Ride“ quality seal, explains the significance of the conference: “The workshop conference is a get-together of dealers who have understood that the workshop makes a significant contribution to the overall turnover of their company. As an ‘All-Ride’ certified workshop, they work according to principles that render exactly that possible.”
Author: Tillman Lambert